Return Policy

At Decent Home, your satisfaction is important to us. We want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Eligibility for Returns

To qualify for a return, please make sure that:

·         The item is in the same condition as when you received it.

·         The item is unused and unworn.

·         All original tags and labels are attached.

·         The item is returned in its original packaging.

·         You have your receipt or proof of purchase.

Items that do not meet these conditions may not be eligible for a return.

How to Request a Return

Starting a return is simple. Please email us at support@decenthome.online with:

·         Your order number

·         The item you would like to return

·         A brief reason for the return

Our support team will review your request and provide you with the return instructions.

Please do not send an item back before contacting us. Returns sent without prior approval may not be accepted.

Refunds

Once we receive your returned item, we will inspect it and let you know whether your refund has been approved.

If your return is approved, your refund will be sent to your original payment method. Please allow some additional time for your bank or payment provider to process and post the refund to your account.

Damaged, Defective, or Incorrect Items

We want you to receive exactly what you ordered.

If your item arrives damaged, defective, or different from what you ordered, please contact us at support@decenthome.online as soon as possible.

Please include your order number and photos of the item so we can review the issue and help resolve it as quickly as possible.

Items That Cannot Be Returned

Items may not be eligible for return if they:

·         Have been used, worn, or damaged after delivery.

·         Are missing original tags or packaging.

·         Are returned without prior approval.

·         Do not meet the return conditions described above.

Questions About Your Return?

Our customer support team is happy to help. If you have any questions about a return or refund, please contact us before sending your item back.

Decent Home
2063 Town East Mall
Mesquite, TX 75150
United States

Email: support@decenthome.online